20 Jun 2013 | Digital editions, magazines, websites, e-zines, handbooks and contract publishing for the leisure industry

Attractions Management issue 2, 2013 is now out!

Blogs:

Attractions Management bloggers:

Liz Terry
Editor

Kurt Janson
Policy Director,
Tourism Alliance

Ufi Ibrahim
Chief Executive,
British Hospitality Association

Eva McDiarmid
Chief Executive,
ASVA

John Goodbody
Sunday Times

Aleatha Ezra
Director of park member development,
World Waterpark Association

Sam Coulstock
Customer Relationship Director,
Springboard

Tim Lewthwaite
Publications manager,
Association of Zoos and Aquariums

Linda Cendes
Program Assistant, Comms,
AZA

Jennifer Fields
Communications Coordinator,
Association of Zoos and Aquariums

Hannah Carmichael
Membership Services Manager,
BALPPA

Antonio Gomes Da Costa
Co-ordinator of PLACES,
Ecsite

Jean-Baptiste Desbois
Director General,
Cité de l'espace

Hans Gubbels
Director,
Continium Discovery Center, NL

Maya Halevy
Director,
Bloomfield Science Museum, Jerusalem

Sheena Laursen
Director of international Affairs,
Experimentarium

Adrian Mahon
Chair,
BALPPA

Valentina Montalto
EU consultant,
KEA European Affairs

Matt Partridge
Executive board member,
CLOA

Malcolm Roughead
Chief Executive,
VisitScotland

Lucy Schweingruber
Fundraising and Events Manager,
Ecsite

Andrew Wade
Partner,
Lawrence Graham LLP

Duncan Wood-Allum
Director,
Sport, Leisure and Culture Consultancy

Merlin: a master of branding and scale

07 Nov 2011
by Liz Terry, Editor
Merlin has become master of branding and scale - fitting each business to the opportunity to create a company that's thriving at local, regional, national and international levels.

In this issue we talk to Merlin CEO Nick Varney about his company's plans for international expansion following the recent opening of Legoland Florida.

The growth of Merlin has been a labour of love for Varney who's been with the business since it was Vardon, a small operator of Sea Life Centres - regional and local aquariums.

Identified as a potential future CEO of the Tussauds Group during his time with that company, Varney's move to Vardon perplexed many who thought he'd walked away from a big opportunity to go places with Tussauds in favour of what was then a small and slightly scruffy local attractions operator.

The growth and rebranding of the business and its transformation into Merlin hasn't happened overnight, but has been a long and thoughtfully conducted process, with a number of strategic developments and investments along the way, including - rather sweetly - the purchase of Tussauds Group and later Lego to form a group which is now second only to Disney in scale.

Unlike many operators who embrace ventures money to grow their businesses and find it sucks the life out of them, Merlin has managed to keep a succession of investors happy, while being profitable enough to be able to continue to invest in the businesses it has both acquired and grown itself.

The company has plans to expand into both the Asian and US markets, with the new Lego park in Florida being the first major foothold in North America.

The acquisition of the old Busch Gardens and its transformation into the new high-profile Lego attraction was a clever move and it's clear Varney's delighted with how the new park has turned out, given its melding of the best of the old with the new elements.

There are many mothballed theme parks around the world, particularly in the US, so if the company wants to pick up more businesses to rebrand and revive, then there will be opportunities to do so.

Merlin is unique in having grown from being a small attractions operator into one which has a full range of attractions within its portfolio, from small local and mobile, to full-scale theme parks.

No other operator has managed to create this mix. It's interesting to consider whether it's more achievable to scale up than scale down - is it the local and regional attractions which are harder to crack?

No major theme park operator has ever managed to 'think small' and roll out a successful chain of attractions at this level. Merlin has become master of branding and also master of scale, fitting each business to the opportunity to create a company which is thriving at local, regional, national and international levels.



Tags: Attractions Management  theme & waterparks  visitor attractions 

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